European Autohaus

Meghan Smith 2 months ago

I brought my 2013 VW Beetle here last year after several visits to a different mechanic who was unable to pinpoint and fix the issue that was causing my engine to sputter. Sean and his team were able to immediately diagnose and fix the problem, and I have been returning for my regular maintenance services since then. My car always drive so smoothly after being serviced here, so I can’t recommend European Autohaus enough!

Pascal Nnaka 4 months ago

I had an awful experience bringing my Range Rover to this shop for a check engine light issue. I was charged over $600, only for the same check engine light to come back on shortly after. When I returned, I was told there was nothing more they could do, which was extremely disappointing after spending that much money. On top of that, the owner was very rude and dismissive instead of trying to help resolve the issue. Poor customer service and no accountability. I will never recommend this place to anyone.

DeVane Cheney 6 months ago

BEWARE! I would use caution before bringing a vehicle here. I brought my classic car in for four specific repairs, and after more than $600 in charges, none of those issues were fixed. Worse, the transmission was in worse condition afterward and is now with another repair shop. The shop admitted they did not test drive the car after the repairs. They also performed additional work, including replacing fuses and the air filter, without my approval. Since the visit, the left headlight now burns out every time it is turned on. I was also charged $390 for a valve service that multiple other shops told me typically costs $200–$250 for this vehicle. In addition, 25 miles were put on my low-mileage classic car during what I was told was a test drive after they “took it home for something they forgot.” The car was kept for three days, the requested repairs were not completed, no prices were quoted to me in advance, I was billed for work I had not authorized, and my car is now in worse condition than when I brought it in. Based on my experience, I would not trust this shop with my vehicle ever again.

DS075 6 months ago

2015 Passat 1.8 TSI turbo replacement… Great experience, you get an expert diagnostic and breakdown of actual work that will be performed, also a choice of parts you would like to be installed on your car being the aftermarket or original. Sean is great, and will explain everything you need to know in a layman’s terms and will show you your old part and explain what is broken and how it affects the engine performance if you’re not mechanically inclined so you actually understand what’s going on. Thanks, looks like a shop you can rely on.

Tony Brewer 7 months ago

Sean knows his cars! He was able to diagnose my care based on the information I gave over the phone. After physically inspecting the car-same-ignition coil replacement ‼️. He was able to fix it and my car runs like new. I’ve returned for service on a non related existing issue I was having with my car and he fixed that as well. Great communication, excellent pricing. I have referred a few other people here as well. He definitely knows his way around a BMW engine‼️. Thank you